“I think a lot of people overdo branding. They make it very complex and very emotional. It is the most emotional thing for an entrepreneur in their business because they think about all the angles and how it emotionally resonates with them.
Ultimately, the customer does not care about that, he does not care what the emotional message is behind the brand. The customer wants to know, what you do and how you do it?
If you think about your branding, the first thing you want to do, is get a proper brand identity, and get a logo, name, and a tagline.
Either the name or the tagline needs to say what you do within the first 5 seconds.
Secondly, you need to check if the name is available on CIPC and also if the domain is available.
Here is a big tip that a lot of people miss: Never register a .com domain name if you’re only going to be trading in South Africa. People want to see .co.za. When people see .com, they immediately think American company.
Then lastly, you’ve got to get your social media online presence up and running.”
“An Online Presence for your business is very important.
Firstly, register a domain (.co.za).
Secondly, create an email address with your registered domain – no one is going to take you seriously if you have an email address from a Gmail account.
Thirdly, you want to get your social media pages up and running. Not necessarily to generate leads, but social media is all about credibility. Showing people what you do in the market, that is different to your competitors.
You definitely want to have a Facebook page even if you don’t like Facebook. Facebook shows credibility and you can actually ask your customers to review your services on your Facebook page, which again means credibility.
A LinkedIn profile is very important, no matter what business you do, people want to see if you’re a credible and professional company, and people want to see what’s happening in your business.
Instagram is also a good idea, if that’s your target market. You also get Twitter and TikTok.
You’ve got to ultimately see where your target market’s attention is at. Get your brand on there, and that’s how you build an online presence.
Then, lastly, branding essentials like a business card, brochure, flyer, and a letterhead. When you send out a proposal, make sure you do it on your company letterhead and use a professional branded email signature.