Compensation Fund Claim Registration (IOD)
If one of your Employees have obtained an IOD (Injury on Duty) or Occupationally-acquired Covid 19, your Company is responsible legally to follow the ‘Compensation Fund Claim’ Process.
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Who can claim at the Compensation Fund? In short – if a Company is COID Registered and in good standing with COID, it can claim compensation when one of it’s employees have been in an accident on duty or have contracted Covid 19 while at work. Only domestic workers in private homes are excluded. In the case of an employee who is fatally injured, his / her dependents can also claim compensation. Apply on this page to get expert assistance or just call our toll free number 0800 007 269.
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Our Compensation Fund Claims Registration Service will:
- Allow you to claim for Medical expenses, Temporary disability, Permanent disability or Death benefits.
Compensation Fund Claim Registration
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Event / Claim Number
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Main Requirements: (1) ID Number / Passport; (2) Medical Report (3) Accident Report
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Timeframe: 1-Week
Please note: We facilitate the claim registration at the Compensation Commissioner on the employer’s behalf. The Event / Claim number serves as proof of claim registration and not that the claim has been approved. The Compensation Commissioner will notify the employer directly of the outcome.
For more info and FAQ’s on Claim process and timeframes, please scroll to the bottom of this page.
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FAQ's & Info on Compensation Fund Claims in South Africa
More FAQ's & Info on Compensation Fund Claims in South Africa
What are the Four Kinds of Compensation which can be Claimed for?
- Medical expenses.
- Temporary disability.
- Permanent disability.
- Death benefits.
What does the Compensation Fund Claims Registration Process (for any Injury / IOD / Occupationally-acquired Covid 19) entail?
- The employee must report the injury or disease immediately to their employer or supervisor.
- The employer applies for this service.
- We’ll advise the employer on the next steps and documents required from the Hospital, Doctor and Company.
- We’ll submit the employer’s claim at the Compensation Fund and you’ll be provided with an event / claim number to confirm that the claim is being processed.
What is the time period to report a Claim?
The employee should report the disablement to the employer within 12 months from the date the disability or injury occurred.
The employer must report any work-related injury to the Fund within 7 days and for work-related disease within 14 days.
What are the time frames of the Claim Process?
The Claim Registration process takes 3 – 5 working days. The employer will receive a claim number upon registration.
Correspondence will be sent directly from the Compensation Fund to the employee and the employer depending on the
status of the claim.
Average payment turnaround time for the fund is approximately 90 days after the claim has been excepted and approved.
Claims are finalized based on the dates on the medical report from the doctor and the Resumption report from the employer.
Who qualifies to Claim from the Compensation Fund?
The fund pays compensation to permanent and casual workers, trainees and apprentices who are injured or contract a disease in the course of their work and lose income as a result. You can claim if you are: permanently employed. a domestic worker in a boarding house or employed in a business set-up.